Interview with Mike Collins, Head of Customer Experience at DPG plc

I had the privilege to interview Mike Collins recently, a great discussion which examines many of the most important issues in L&D these days. Mike is the Head of Customer Experience at DPG plc, the UK’s leading CIPD Training Provider. Mike has developed the DPG Community, a professional community with over 1300 members focused on raising the standards

Interview with Clara Lippert Glenn, of the Oxford Princeton Programme

I recently mentioned that the blog will begin focusing periodically on the role of training and development in various industries.  We previously looked at the role of L&D in banking and financial services, and I plan on returning to it soon.  Today we’ll get a unique look into training’s role in the energy sector. I

Interview with Scott Date, Senior Product Manager of Adobe

Back in March, I had the opportunity to participate in a “Tweet Jam” surrounding the issue of employee engagement, organized by CMSWire.com, the influential customer experience management online magazine (you can find a recap of the event here).  Another panelist in the event was Scott Date, a Senior Product Manager at Adobe Systems.  In the

What Really Gets to Learning Officers These Days? Professionals Chime in with Their Biggest Pain Points

I initiated an interesting discussion on LinkedIn earlier this week, not with the intended purpose of a blog post, but rather I was just curious – why not turn to experienced people involved in training/learning within organizations and ask them, what their 3 biggest pain points are rights now = what really bothers them?  Not

Paul Hill of SystemExperts on BYOD’s Impact on Workplace Training

As part of a series of articles on this blog we started last month on the impact of BYOD (Bring Your Own Device) policy is having on workplace learning and development, I spoke recently with Paul Hill, Senior Consultant for SystemExperts, an important network security consulting firm. Paul Hill has worked with SystemExperts as a

Elearnity Launching New Research Program to Evaluate Customer Satisfaction with Learning Technology Solutions

A new research program to gauge user satisfaction of various learning technologies in Europe will be launched in the coming months, according to a recent press release.  Elearnity, an independent research firm on focused on corporate learning and talent management, announced that  “corporate customers across the UK and Europe are invited to rate the learning

Interview with Gyutae Park on BYOD’s Impact on Workplace Training

As part of a series we started earlier this month on the impact of BYOD (Bring Your Own Device) policy is having on workplace learning and development, I spoke recently with Gyutae Park, Head of IT at Money Crashers Personal Finance.  Gyutate is a BYOD expery, familiar with the range of policies in the business world