Salesforce Training Discovers How To Get Employee Feedback

With salesforce training it’s certain that employees are the most important asset of any company, playing a central role in its growth or failure. However, improper feedback – or a lack of feedback at all – can severely damage the entire work environment. To prevent this from happening, it is crucial to adopt mechanisms that help workers understand their core strengths and weaknesses in a reasonable manner. Appropriate feedback for their performance can increase satisfaction and enthusiasm levels among the workers. This helps in bettering individual performance, eventually leading to the growth of the organization.

Constructive feedback helps workers to analyze themselves critically, which eventually paves way for self-correction and improvement. This also gives them some ample space to recognize their weaknesses and take prompt corrective measures.

That said, it’s crucial to maintain constant dialogue with your workforce through an effective communication process in the company. A straight-forward approach is key to an efficient feedback process. We take a look at some tips on how this can be achieved.

Ensure Anonymity with Salesforce Training

Salesforce training studies have in the past shown that employees are more likely to give genuine feedback when they are assured that their responses won’t be used against them in any way. So, put in place measures to win the confidence and trust of your employees first before rolling out a feedback mechanism.

Ensure Feedback Mechanisms are Easy to Access

It is important that your employees are accessing the available feedback mechanism without limits. For example if you are using online surveys, see to it that everyone in the company has access to a computer and internet. In a nutshell, be sure to remove all the hindrance that may prevent full participation in the feedback process.

Encourage Them to Take Part in the Process

Take proactive measures to coerce your employees to give feedback. While still at it, remember you have to strike a balance between encouraging them to participate in the process and forcing them to do so. The latter more often than not leads to utter failure.

You should have your top bosses send out constant reminders to their juniors to ensure optimal participation in the process. According to Josh Greenberg, President of AlphaMeasure (Colorado-based research firm) “The response rate depends on how much the senior management gets behind the project.”

Incentives Could Go a Pretty Long Way

This is yet another brilliant way to encourage optimal participation in a typical feedback process. However, experts warn that incentives should be used selectively if they are to achieve meaningful end-results. Some companies will offer raffle tickets, iPads and even shopping vouchers to their employees to encourage them to participate in the feedback process.

Final Words

It is a well known fact that the more engaged the employees are in what they do, the better their performance. If you’re one of those organizations that often fail to look into their employees’ opinions then you probably are not performing as well as you should. Let your employees feel like they have a voice. Assure them that their feedback will be acted on. This will ultimately pay you back through higher productivity per individual employee and you won’t have to revise your HR budget for it.

Jason Silberman
Jason is the former Lead Author & Editor of TrainingStation Blog
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