Both during planning your employee training strategy and evaluating it after, sometimes asking the right questions are one of the most effective tools you can have in creating the right strategy. Only by seeking to discover the real results of training and which are the areas that can be improved, can a senior leader take the business’s profitability to a higher level. One needs to ask himself questions such as:
To what degree did the training have a positive impact on your workplace productivity?
Although the answer to this question might not be a highly precise one, the training strategy that you create needs to have measurable results, which translate into a positive performance increase in workplace productivity. Employee performance before and after the training has to be properly assessed. Learners have to be able to apply everything they learned during the courses, and if this is not possible, they should be constantly be helped by managers in acquiring these new skills and developing their abilities
What specific skills, habits or attitudes have changed as a result of the training?
The specific changes which took place in your employees’ performance needs to be properly identified once the standard training courses have ended. Employees need to be carefully monitored not only during the short period, but most importantly during the long-term one, as this is the one where changes are most obviously. If certain skills or attitudes are not mastered well enough, than the manager has the role of reinforcing them through continuous training means.
Does your manager actively support and reinforce the training received by employees?
It’s very unlikely for employees to remember everything they been taught during a training course, and this is not even standard training’s main objective after all. During the normal courses, employees need to be taught the most important skills they are to use in their everyday work, and the rest should be left to them to discover throughout time. It was proven to be the best when employees are given information to digest in small chunks, rather than all at once.
Does your performance support technology actively engage and reinforce the training employees received?
Technology has an important role in enforcing the standard training received by employees. Due to the fact that it facilitates employees testing and leaves up to them to decide when its best to accumulate information, they become more likely to actually understand what standard procedures involve. For example, with the aid of an online guidance system, such as WalkMe, learners can reach their goals in a much shorter time than they would only with standard training. As technology progresses day after day, companies need to adapt themselves in order to survive the fierce competition and keep their levels on top.