Employee Training Evaluation – Best Practices

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Employee training evaluation can be a tricky part of the training process for a number of reasons. We all kind of dread handling that, and it’s understandable. There are a host of issues, from capturing data properly, accurately performing measurements and assessments, and of course, how to approach people with the conclusions reached both positively or negatively. There’s no end all solution for any of these issues, sadly. However, there are some tried and true employee training evaluation approaches that can reduce the problems to a good degree, if not eliminate all the issues completely. So, with that in mind, we can at least make some suggestions to help with this process, right? #1 – Implement Gamification Early Ok, before you get around to assessment, implement a gamification model into your training. This solves training operation issues such as engagement and agency, but it also reduces one of the problems of evaluation that will follow thereafter. One of the more difficult things to do is to evaluate people by letter grades when different people have different talents, affinities or learning proclivities. Along with this, approaching people with assessment results makes discussing poor results difficult and touchy. Reflecting these as scores in a gamification environment reduces these and makes measurements and comparisons easier to do across the board. #2 – Designing Better Tests Tests can be a bit daunting, and traditional test concepts are imposing, tedious and often inefficient. Designing tests that engage thinking and problem solving, rather than reciting memorization, is going to not only make very accurate measurements, but to also make things easier for the employees. #3 – Social Assessment Along with better tests, making assessment more of a social occasion will make people feel less put on the spot individually, and it will help to cultivate a sense of teamwork and something greater than the self. Their failings will make them feel like no one individual is at fault, where solely individual unit testing does this rather well, demoralizing people and deflating their self-confidence and drive to improve. #4 – Use WalkMe for Data Capture and Better Testing Finally, we talked about how data capture is difficult, and we mentioned that better tests are a good thing to pursue. Well, WalkMe can help both handle both of these issues yet better. WalkMe, a tutorial creation program, can integrate with web forms to help perform tests by just asking users to perform tasks, this testing their aptitude rather than drilling them judgmentally. Along with this, the analytics tools in WalkMe are excellent for recording sophisticated data such as response time, clarity and proficiency at concepts required. WalkMe is easy to set up, requiring no coding, only a good sense of logic to use the point and click scripting, and it’s incredibly versatile and affordable, making it excellent for a lot of training needs. So, while it’s impossible to make employee training evaluation a breeze, you can certainly take some of the bite out of this issue with the use of some common sense, conversion to a more social atmosphere, and embracing cutting edge new technologies like WalkMe. Hey, any reduction of nuisance is a great thing, especially with something as difficult as training. For more information about employees and training please read the benefits of employee training for additional guidance.
Jason is the former Lead Author & Editor of TrainingStation Blog