The Importance of Treating Employees As Customers

We all know that large companies like Dell, Microsoft, Johnson & Johnson and other take customer engagement and loyalty seriously. Research firm Gartner estimates that customer engagement initiatives are underway at over 15% of Global 1000 organizations, run by leaders such as the chief innovation officer, CEO, CIO, head of digital marketing, or chief customer

A Good Performance Management Checklist

Employee performance management is a process for establishing a shared workforce understanding about what the organization needs to accomplish to achieve success. One key aspect of employee performance management is aligning the objectives of the individual’s role with the goals of the organization. The purpose of performance management is to develop a high performance workforce

Rapid e-learning: What It is and How It Can Save You Time and Money

Rapid e-learning allows a business to create an e-learning experience for their employees without the usual massive costs involved. An ‘e-learning from a ground up’ perspective can become costly, as hiring programmers and artists can quickly rack up costs, on top of hiring experts to actually write the material for the learning experience. However, with

INFOGRAPHIC: Employee Engagement- The Key to Unlocking Your Team’s Potential

Employee engagement is one of the most useful ingredients in the running of a company. Unfortunately, most organizations tend to restrict open communication and honest feedback. Some do this without realizing it (and others with realizing it). How about spending five minutes a week checking in on each employee? This infographic by 15five proposes some