Categories: Employee Training

Employee training videos have become one of those artifacts of the business world; they are parodied in entertainment (often really well), and serve as the bane of jokes for employees; whether it be during orientation or those periodic training sessions. Employee training videos are often not well-shot; they are dry and boring. In the rare…

“It’s time for training – so fun!” (said by no one ever). That’s the stark reality of training in today’s businesses, schools, and government entities. It’s boring. It’s long. It’s worse than a plane flight with a screaming toddler. As a trainer or teacher, I’m sure you’ve heard it all year. “We hate training”, “I…

Recently, I had the privilege to moderate and present at a webinar, Make Your Employee Training Stick. The webinar examined the challenges of how to transform employee training from something often seen as dull and burdensome to something more engaging, memorable and that will leave a lasting impact.  We looked at concepts including big data, motivation…

What is the MOOC massive open online course system, and why should you care about this? Every other day, it seems as though some new software design or online education system is introduced to the market, falls out of favor, and fades into obscurity in a matter of a milliseconds. Each one has had their…

How can we make employee training more engaging, as opposed to being seen as dull and burdensome?  To transform it to something memorable which will leave a lasting impact?  How do we provide the proper post-training employee support that they need? These are all questions that training managers think about constantly.  Much has been written…

Continuous learning is the best strategy when it comes to ensuring that employees are as competent and effective as they can be. A continuous learning strategy means that a trainer sees learning as longer term process. Earlier training sessions are complimented and enhanced by continued skill building exercises. It also aids in superior performance when…

Customer service training activities usually refer to activities that can be performed in a social setting. Examples include games, improv, discussions and all sorts of training enhancement activities that don’t pertain directly to the traditional “classes” that are involved in corporate settings. A lot of people overlook new or out-of-the-box customer service training activities. Why?…