Lowering Employee Training Costs

Employee training costs are the biggest source of companies balking at the idea of training in general. There are a ton of these costs, from hiring training experts, buying curriculums, and taking the time out of busy schedules to handle the training. Everyone has to stop what they’re doing to attend these training sessions, because

5 Employee Sales Training Tips

Traditionally, employee sales training is regarded as one of the harder things to train people for. This is largely due to the human elements involved in this sort of thing. People have to anticipate the emotions, opinions and interests of the customer, and they have to convey a very paradoxical image themselves. They have to

Interview with Vanessa Walsh of Wells Fargo

I recently had the privilege to interview Vanessa Walsh, Head of Leadership and Professional Development at Wells Fargo. Walsh, who has many years of experience in L&D – with a focus on organization development and leadership development – in the banking and financial services industry, was very kind  to share her thoughts and insights into

Organizational Employee Core Competencies Best Practices

One of the more annoying concepts to contend with in training are organizational employee core competencies, and how to measure them. I’ve made no secret of the fact that I hate things like buzzwords and superfluous jargon, and this here is a prime example of the latter. Oh yes. But, the meaning behind this term