Like many seemingly overly formal work phrases, organizational knowledge transfer is nothing new, and has been around for a long time.  It is actually a magnified look at the handing of knowledge from a source to a destination at any point in the organizational learning atmosphere. In organizational learning, organizational knowledge transfer may be the …

I initiated an interesting discussion on LinkedIn earlier this week, not with the intended purpose of a blog post, but rather I was just curious – why not turn to experienced people involved in training/learning within organizations and ask them, what their 3 biggest pain points are rights now = what really bothers them?  Not …

In business, we take metrics very seriously, don’t we? We measure returns on investments, churn rates, conversion rates, a thousand customer service metrics and fiscal metrics, don’t we? We even have metrics for testing and for brand identity and internet brand recognition, a thousand other things as well. But, there are some metrics that seem a …

Various lessons relating to the workplace can be learned from the popular and critically-acclaimed television series ‘Mad Men’. The show focuses on the lives of a number of employees in a 1960′s era advertising agency. Even though these are fictional characters and situations, I believe that at the end of the day, they can make …

As a business professional, possibly the head of your business, people probably often ask you what your company’s stance or approach on one thing or another is. “What is your business philosophy? What is your service motto? What is your revenue model?” So, you’re used to having a clear view and definition of these various things …

Put your gamer pants on, folks, because today we’re going to talk about employee training gamification, and I don’t just mean a passive discussion of what it is. Gamification has, in a very brief time, gone from a quirky, edgy theory to a fully-explored and widely-employed method of engagement and retention for training as well as …

Employee learning and development is one of those things that’s perpetually going on in any working environment with a hierarchy. Most often associate it with actual declared and scheduled training sessions (something often met with audible sighs). However, any environment with leadership and group dynamics involves the constant shifting of ways of thinking and perspective in …

Employee training tracking software is becoming pretty proficient, especially when it comes to SaaS deployment. Most people will make this realization, and greet it with an indifferent shrug, but I’m here to say that’s a bad mentality to have. Given the importance of employee training, there needs to be an easy way to track and manage …

Employee training books are a dime a dozen, but as with most topics, you can never discount competent literature by an educated author as a huge source for insight. While the internet mentality of today is starting to make people value the printed book a little less, I think it’ll survive its eBook transition and still …

Finally, we come to a topic that sounds decidedly more involved than it really is, exploration and exploitation in organizational learning. That’s a mouthful isn’t it? Well, we’re talking pretty much about observing the people within your group as units, and getting to know their strengths and their weaknesses. It’s about exploiting their strengths to offset …