Spend More on Training and Make More Overall

More learning & development managers are coming to realize the huge benefits of investing more on training their employees. Training is worth the investment, especially for new employees who need to get oriented in today’s competitive business environment. Getting off on the right foot is paramount, especially in large organizations where employees have to follow

The Week’s Best in Training News and Articles

This Week’s best in training provides a number of insightful articles which will help you become more energized, be better equipped to conduct reference-checks, and even a look into a more digital and up to date corporate training. 1. Is Reference-Checking Training Necessary? Margery Weinstein’s article asks why reference-checking is particularly important and then presents exactly

WalkMe at Learning Solutions 2015

The Learning Solutions 2015 conference and expo, taking place March 25-27 in Orlando, is one of the top conferences of the year for professionals responsible for designing, strategizing, implementing and monitoring employee training. Leading companies, learning technology vendors and the top thought leaders all “converge” in one place. Some of the topics to be examined in depth

This Week’s Best in Training News

In this article we look at training the distracted modern worker, how to encourage willing compliance training, and we also examine the role of motivation in the employee training environment.  1. Training a Plugged-In, Distracted Workforce: What Modern Learners Want & How to Deliver Carol Leaman considers just how to connect with modern learners in this

How to Train Customer Service Agents Right and Help Efficiency

A key challenge facing customer service managers is as follows: how can you ensure that your central body for customer care, the contact center, is equipped with well-trained agents and the most effective technology to be efficient and proficient in resolving customer questions? In the high pressure environment of a contact center, although more time is

This Week in Training

In this week’s best in Training, we look at just how the best teams function. From locating social trends affecting learning, to the dynamics of teams and intelligence, we’re sure that this week’s best will give you a boost. 1. Why Some Teams Are Smarter Than Others In this article by Wooley, Malone and Chabris, they